Wholesale Frequently Asked Questions

Company:

Q. Why should I choose Canine Best Delights?
A. We produce the highest quality Hemp-Extract pet treats and tinctures, 
delivering strong competitive value through our trademarked Petagens™ proprietary adaptogenic formulas.
Canine Best Delights is superior to all other brands. 

 ______________________________________________________________

Q. Do you sell to Amazon Resellers? 
A. Yes
______________________________________________________________

Q. Does Canine Best Delights offer NET terms?
A. You may apply for net terms once your wholesale account is approved, subject to credit approval. 
Apply Here
______________________________________________________________

Products:

Q. Is Canine Best Delights organic?
A. We use 100% organic Hemp Extract and Ashwagandha.
______________________________________________________________

Q. Do you provide samples?
A. Yes, we offer a wholesale starter kit. 
Note: please contact your wholesale account representative for details.

    ______________________________________________________________

    Q. Is Canine Best Delights gluten free?
    A. Yes. 
    ______________________________________________________________

    Q. Are Canine Best Delights products responsibly produced?
    A. Yes, we use only USA sourced ingredients from the highest quality suppliers. All of our products are made in the USA from USA ingredients. 
     Our goal is to provide the highest quality dog treats on the market. 
    ______________________________________________________________

    Q. What is the shelf life of Canine Best Delights products?
    A. The ingredients are very stable and have a three-year shelf life.

    The sticker on the product recommends a 2 year sell-by date from the date of manufacture. 

    ______________________________________________________________

    Pricing:

    Q. What is my wholesale price?
    A. We offer attractive wholesale margins in order for you to maximize your profitability
    Note: You will receive pricing details when you apply for your wholesale account.
    ______________________________________________________________

    Q. What can I expect to retail per month?
    A. Our average small store retails around $2,500 per month,
    Larger stores may go as high as $10,000 per month or more. 
    ______________________________________________________________

    Q. Does Canine Best Delights consign product?
    A. No, we sell directly to our retail partners. 
    ______________________________________________________________

    Q. Does Canine Best Delights do multi-level marketing?
    A. No, we sell directly to our retail partners and customers. 
    ______________________________________________________________

    Q. Does Canine Best Delights work with wholesale distributors?
    A.
     Yes, we work with 3rd party distributors. 
    ______________________________________________________________

    Ordering:

    Q. How do I order?
    A. When your wholesale application is approved, you will be given access via email to your personal online wholsale account, (Shopify Wholesale) where you can place your orders, track shipments and make adjustments at any time.
    ______________________________________________________________

    Q. What is the minimum order?
    A. There is no minimum. 
    ______________________________________________________________

    Q. Where can I log-in? 
    A. Click Here
    ______________________________________________________________

    Q. Do I have to use the online ordering system?
    A. Yes. unless you are EDI integrated Learn More.
    ______________________________________________________________

    Q. Do you accept email purchase orders?
    A. Only in certain circumstances if you are approved by your account representitive
    Note: 96% of all our wholesale partners use and prefer the online ordering system.
    ______________________________________________________________

    Q. Do you offer drop-shipping?
    A. Yes.
    Note: Please speak to your wholesale adviser about how this works. 
    ______________________________________________________________

    Q. Can I sell Canine Best Delights on my website?
    A. Yes.
    Note: Please speak to your wholesale adviser about how this works and for product photos and descriptions.
    ______________________________________________________________

    Q.What forms of payment are accepted?
    A. All major credit cards, Amazon Pay, PayPal, PayPal-Credit, Wire-Transfer, ACH, Paper Checks.
    ______________________________________________________________

    Shipping:

    Q. Is shipping free?
    A. Yes on orders over $99
    ______________________________________________________________

    Q. Do you ship Internationally?
    A. Yes
    ______________________________________________________________

    Q. How long does it take to get my order?
    A.Shipping times vary depending on where you are, on average your order will arrive within 5 days or less.
    ______________________________________________________________

    Returns:

    Q. What is your return policy?
    A. If your customer is not satisfied with the product and returns it to you, we will take it back and issue you a credit on your account.
    This allows you to offer a 100% satisfaction guarantee to your customers.
    Note:We do not buy back unsold product. We do not accept returns or issue refunds. 
    ______________________________________________________________

    Support:

    Q. Customer support?
    A. Please email: info@caninebestdelights.com
    ______________________________________________________________

    Q. Where can I get product training?
    A. We offer product training by appointment via Skype.
    Also in person, if you are local, or if we are scheduled to be in your area.

    Each product has detailed descriptions located on the product page, along with links to studies and research.
    ______________________________________________________________

    Q. Where do I login?
    A. Sign In
    ______________________________________________________________

    Advertising:

    Q. Does Canine Best Delights advertise? 
    A. Yes, through print media, social media, promotions, & events.
    Please contact marketing: Ziggy@caninebestdelights.com
    ______________________________________________________________

    Q. Can I become an Affiliate?
    A. Yes, Click Here